1. Buyers who purchase goods remotely have the right of withdrawal.
2. Every buyer can use the right of refusal and return the product within 14 calendar days from the day of its receipt, if the Product or service does not meet the terms of the contract. According to Article 14 of the Consumer Rights Protection Law:
2.1. The product does not comply with the terms of the contract if:

it does not meet the requirements set out in regulatory acts or regulatory technical documents, as well as the requirements that are usually set - it does not have the characteristics and performance that are usually possessed by the same type of goods and that the consumer can reasonably expect, taking into account the nature of the goods;
it is not valid for the purposes provided for in the normative technical documents or the technical passport, but if there are none, for the purposes for which goods of the same name and description are usually used;
it is not valid for the purposes for which the consumer has chosen the product and about which he directly or indirectly communicated to the seller when concluding the contract, except for cases where the seller could not understand such special purposes at the time of the sale and the consumer had no valid reason to rely on the competence and judgment of the seller;
it does not correspond to the characteristics or its configuration does not correspond to the configuration that the seller presented with product samples or models during the conclusion of the contract or making the offer;
it is not wrapped, but wrapping is necessary to protect the product from damage or deterioration;
misleading, false, incomplete or unclear (illegible) information is provided about it or it is not provided at all and therefore it is impossible to use the product for its intended purpose or it creates or may create a danger to the consumer's property, health, life or the environment;
it is fake.
2.2. The service does not comply with the terms of the contract if:

when providing it, the requirements of regulatory enactments or regulatory technical documents are not followed or it has other deficiencies;
misleading, false, incomplete or unclear (illegible) information is provided about it or it is not provided at all and therefore it is impossible to use the service for the intended purpose or it creates or may create a danger to the consumer's property, health, life or the environment.
The product or service shall not be considered non-compliant with the terms of the contract if, before concluding the contract, the consumer has received a written warning about the inappropriate quality of the product or service or the reason for the inappropriate quality is the materials supplied by the consumer, except for the case when the service provider as a professional should have known this and warned the consumer in writing.
3. According to Article 12 of the Consumer Rights Protection Law, "the right of withdrawal is the consumer's right to unilaterally withdraw from the contract (reject the order) within a certain period of time, without paying a contractual penalty, interest or damages".

4. The right of refusal for goods is valid only if:
4.1. The product is returned undamaged and complete, presenting a proof of purchase;
4.2. It is not a hygiene product (such as underwear, etc.);
4.3. It complies with the regulations of the Cabinet of Ministers of the Republic of Latvia of May 20, 2014 No. 255 Clause 22 of the "Terms on the distance contract". criteria.
5. You have the right not to accept the product at the time of its delivery if it is damaged or has damaged packaging, or if its appearance and packaging might not match the one you ordered.

"The form for notification of the exercise of the right of refusal can be found here. It must be filled out and submitted to militaria.lv together with a document confirming the purchase.